Our commitment today is the same as it has been since our inception – that is, to provide our clients the highest level of service. Our team is dedicated to building relationships; we embrace clients’ concerns as our own and are committed to finding the best and most cost effective solutions for our clients.
Our success shows in our client retention rate, which is higher than 98% year after year. In a recent survey of our clients, Aisling’s clients indicated that 99% are “very satisfied” to “extremely satisfied” with our services.
Click here to view client testimonials or read more about our commitment to our clients.
- We always recommend what is in our client’s best interest, even if it diminishes our revenue.
- We anticipate our client’s needs; we “think ahead.”
- We seek to understand our client’s business.
- We build long-term relationships with our clients.
- Honesty and integrity are paramount. If we make a mistake, we admit it and make it right.
- We respond as soon as possible to all client requests.
- Our work is thorough and of the highest quality.
- We will custom-design our services for each client and seek solutions that are unique for each client.
- Every client, large or small, has full access to our expertise and capabilities.
- We assist our clients in better managing their benefit costs and improving the effectiveness of their plan administration.
- We “roll up our sleeves” and assist our clients wherever we are needed.